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For what purposes will we use your personal data?


We will use the personal data that we collect from you for the following purposes that are necessary for the service you request:

  • As a client we collect the necessary data to fulfill our contractual obligations with you.

  • As a client, we collect bank information in order to fulfill contractual obligations.

  • Information about your company and product that will not be shared with anyone in order to fulfill our contractual obligations.


Additionally, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

  • The data will be used to share important news or stay up to date with us.

In the event that you do not want your personal data to be processed for these secondary purposes, from this moment you can notify us of the above through the following mechanism:


The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

What personal data will we use for these purposes?


To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification data

  • Contact information

  • Labor data

  • Academic data

  • Patrimonial and/or financial data


How can you access, rectify or cancel your personal data, or oppose its use?


You have the right to know what personal data we have about you, what we use them for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.


To exercise any of the ARCO rights, you must submit the respective request through the following means: Email:


To know the procedure and requirements for the exercise of ARCO rights, we put at your disposal the following means: Email:


The contact details of the person or department of personal data, which is in charge of processing the requests for ARCO rights, are the following:


a) Name of the person or department of personal data: Department of Personal Data
b) Address: Rada 11 street, Ampliación Alpes neighborhood, Mexico City, Álvaro Obregón MAYOR, CP 01710, in the entity of Mexico City, Mexico country
c) Email:

You can revoke your consent to the use of your personal data

You can revoke the consent that, if applicable, you have given us for the processing of your personal data. However, it is important that you bear in mind that not in all cases we will be able to attend to your request or terminate the use immediately, since it is possible that due to some legal obligation we may require to continue processing your personal data. Likewise, you must consider that for certain purposes, the revocation of your consent will imply that we cannot continue providing the service you requested, or the termination of your relationship with us.

To revoke your consent you must submit your request through the following means:

To know the procedure and requirements for the revocation of consent, we put at your disposal the following means: Send a message to the email:


How can you limit the use or disclosure of your personal information?


In order for you to limit the use and disclosure of your personal information, we offer you the following means: email:



The use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as to provide you with a better service and experience when browsing our page. We will use the personal data that we collect through these technologies for the following purposes:

Statistical indicators

The personal data we obtain from these tracking technologies is as follows:

User preferred language
Region in which the user is located
User's browser type
User operating system type
Date and time of the start and end of a user session

To learn how these technologies can be disabled, see the media below:



How can you find out about changes to this privacy notice?


This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes.

We promise to keep you informed about the changes that this privacy notice may undergo, through: Reviewing the Privacy Notice on our website.

The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows: Review our portal.


Your consent to the processing of your personal data


I consent to my personal data being treated in accordance with the terms and conditions informed in this privacy notice. April 1  2021.




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